1. Introduction

Welcome to Spyki Bags! These Terms and Conditions ("Terms") govern your use of our website https://spykibags.com (the "Site") and all purchases made through our Site.

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access our Site or make purchases through our Site.

2. Account Creation

To access certain features of our Site, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access to your account
• Notify us immediately if you discover or suspect any security breaches related to our Site
• Take responsibility for all activities that occur under your account

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

3. Products and Pricing

All products listed on our Site are subject to availability. We reserve the right to limit the quantities of any products that we offer.

Product Descriptions

We attempt to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions or other content on our Site are accurate, complete, reliable, current, or error-free.

Pricing Information

All prices are shown in Indian Rupees (₹) and are subject to change without notice. We are not responsible for typographical errors regarding price or any other matter.

Despite our best efforts, a small number of items may be mispriced. If we discover an error in the price of an item you have ordered, we will inform you of the error and give you the option of reconfirming your order at the correct price or canceling it.

4. Orders and Payment

By placing an order through our Site, you offer to purchase the product(s) in your order subject to these Terms.

Order Acceptance

Your order constitutes an offer to us to buy our products. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an order confirmation email.

Payment Methods

We accept various payment methods including credit cards, debit cards, net banking, UPI, and other payment methods as indicated on our Site. You represent and warrant that you have the legal right to use any payment method(s) utilized in connection with any purchase.

Order Cancellation

We reserve the right to refuse or cancel any order for any reason at any time. We may require additional verifications or information before accepting any order.

5. Shipping and Delivery

We aim to process and ship all orders within 1-2 business days. Delivery times may vary depending on your location and the shipping method selected.

Shipping Costs

Shipping costs are calculated based on the weight of your order and your delivery location. Any applicable shipping charges will be displayed during checkout.

Delivery Issues

If you experience any issues with delivery, please contact our customer service team within 7 days of the expected delivery date. We will work with our shipping partners to resolve the issue.

International Shipping

Currently, we only ship within India. For international inquiries, please contact our customer service team.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns under the following conditions:

Return Policy

• Items must be returned within 15 days of delivery
• Items must be unused, unworn, and in their original packaging with all tags attached
• Proof of purchase is required
• Some items may not be eligible for return (e.g., sale items, personalized products)

Refund Process

Once we receive and inspect your return, we will notify you of the status of your refund. If approved, your refund will be processed to the original method of payment within 7-10 business days.

Exchanges

We currently do not offer direct exchanges. To exchange an item, please return the original item for a refund and place a new order.

7. Intellectual Property

All content included on this Site, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Spyki Bags or its content suppliers and protected by international copyright laws.

Trademarks

"Spyki Bags" and related logos, and all product names are trademarks of Spyki Bags. These trademarks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Spyki Bags.

License and Site Access

We grant you a limited license to access and make personal use of this Site. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

8. User Conduct

You agree not to use the Site to:

• Violate any local, state, national, or international law or regulation
• Infringe upon the rights of others, including intellectual property rights
• Harass, abuse, or harm another person
• Submit false or misleading information
• Upload or transmit viruses or other malicious code
• Interfere with or disrupt the Site or servers or networks connected to the Site
• Attempt to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site

We reserve the right to terminate your use of the Site for violating any of the prohibited uses.

9. Limitation of Liability

In no event shall Spyki Bags, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Site
• Any conduct or content of any third party on the Site
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Site
• Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the Site by any third party

Our total liability to you for all claims arising out of or relating to these Terms or your use of the Site is limited to the greater of the amount you paid to us in the 12 months preceding the event giving rise to the claim or ₹1000.

10. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes.

Your continued use of or access to our Site following the posting of any changes to these Terms constitutes acceptance of those changes.

12. Contact Information

Questions about these Terms and Conditions should be sent to us at:

Spyki Bags
Email: spykistore@gmail.com
Phone: +91 9899369391
Address: SPYKI STORE
H.NO. 48, BLOCK - A, GALI NO. 7,
PRADEEP VIHAR, NATHUPURA, BURARI,
NEW DELHI - 110084

Our customer service team is available Monday to Saturday, 10:00 AM to 6:00 PM IST, excluding public holidays.